Women’s Acupuncture & Wellness Clinic (“we,” “our,” or “the Clinic”) is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, submit a form, or receive services from our clinic.

By using our website or providing us with your information, you consent to the practices described in this Policy.

1. Information We Collect

We may collect several types of information:

A. Personal Information (Provided by You)

• Name
• Email address
• Phone number
• Contact preferences
• Information submitted through web forms or Google Ads lead forms
• Any details voluntarily shared about your symptoms, concerns, or treatment inquiries

B. Appointment & Service Information

• Treatment preferences
• Notes related to your inquiries
• Scheduling and communication records

C. Automatically Collected Data

When you visit our website, certain information may be automatically gathered:
• IP address
• Browser type
• Device information
• Pages you viewed
• Time spent on each page
• Referral sources (Google search, social media, etc.)

D. Cookies & Analytics

We may use:
• Cookies
• Google Analytics
• Pixel tracking
• Third-party advertising analytics

You can disable cookies through your browser settings.

2. How We Use Your Information

Your information may be used for:

A. Communication

• Responding to questions or messages
• Calling you to schedule or reschedule appointments
• Sending service-related updates

B. Clinic Operations

• Improving our services
• Understanding which treatments are in demand
• Enhancing user experience on the website

C. Marketing & Advertising

With your consent or following Google Ads policies:
• Sending information about treatments or promotions
• Following up on lead form submissions
• Reaching out regarding treatments such as acupuncture, Hijama/Wet Cupping, injection therapy, or wellness services

D. Legal & Compliance

• HIPAA-related obligations (if applicable)
• Maintaining records as required by Florida healthcare laws
• Preventing fraudulent or harmful activities

We never sell your personal data to third parties.

3. Use of Lead Forms (Google Ads)

If you submit your information via a Google Ads lead form:

• You agree to be contacted by our Clinic
• We may call, email, or text you
• Your information is used only to respond to your inquiry

Google does not use your form responses for ad targeting.

4. Data Protection & Security

We implement:
• Secure SSL encryption
• Protected storage systems
• Restricted access to client information
• Regular monitoring of website security

Although we strive to protect your information, no system is completely secure. You submit data at your own discretion.

5. HIPAA Note (For Healthcare Services)

While our website itself is not a HIPAA portal, your personal information is treated with high confidentiality.
Any clinical information shared with us via phone or during treatment is protected under standard healthcare privacy practices.

6. Your Rights

You may request to:
• Access the data we have about you
• Update inaccurate information
• Delete your data where legally permitted
• Withdraw consent for marketing communications

To make a request, contact us at: akkaya28@gmail.com

7. Data Retention

We retain your information only for as long as necessary to:
• Provide services
• Fulfill legal obligations
• Maintain medical and administrative records

8. Third-Party Sharing

We may work with trusted service providers who help us operate our website or advertising, such as:
• Google platforms
• Analytics services
• Email or communication tools

These providers are required to keep your data confidential.

We do not share your personal information with:
✘ Other clinics
✘ Marketers
✘ Data brokers
✘ Third parties for profit

9. External Website Links

Our website may contain links to external resources (Instagram, Pinterest, X, Maps).
We are not responsible for the privacy practices of external websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or data practices, contact us at:

Women’s Acupuncture & Wellness Clinic
5251 Golden Gate Pkwy
Naples, FL 34116
Email: info@womensacupunctureclinic.com
Phone: (239) 380-7016